<?xml version="1.0" encoding="UTF-8"?>
<callCenter>
    <section sortOrder="0" name="reqGeneralInfo" label="General Information">
        <item sortOrder="0" name="reqInternalName" label="Internal Name">RagsiTelOpenCTI</item>
        <item sortOrder="1" name="reqDisplayName" label="Display Name">RAGSI Tel - Open CTI Softphone</item>
        <item sortOrder="2" name="reqDescription" label="Description">RAGSI Tel Open CTI softphone powered by Microsoft Teams Phone with real-time transcription and AI call insights.</item>
        <item sortOrder="3" name="reqAdapterUrl" label="CTI Adapter URL">https://ragsi-tel-client.azurewebsites.net/softphone</item>
        <item sortOrder="4" name="reqUseApi" label="Use CTI API">true</item>
        <item sortOrder="5" name="reqSoftphoneHeight" label="Softphone Height">550</item>
        <item sortOrder="6" name="reqSoftphoneWidth" label="Softphone Width">400</item>
        <item sortOrder="7" name="reqSalesforceCompatibilityMode" label="Salesforce Compatibility Mode">Lightning</item>
    </section>
    <section sortOrder="1" name="RagsiTelConfig" label="RAGSI Tel Configuration">
        <item sortOrder="0" name="herokuEndpoint" label="Heroku Endpoint URL"></item>
        <item sortOrder="1" name="webSocketUrl" label="WebSocket URL"></item>
        <item sortOrder="2" name="apiKey" label="API Key"></item>
    </section>
</callCenter>
